Privacy
Plain English on what we collect, what stays on your PC, and how to reach us. Last updated: 11 November 2026.
Who we are
Maddie Creative runs this website and the PortraitRow Windows app. Questions: use the contact form.
PortraitRow on your computer
PortraitRow is a desktop app. It reads school photo folders and rosters on the machine where you install it. It builds crops and hands work to Adobe Photoshop on that same PC.
We do not upload your student portraits to Maddie Creative. School photos, names, and finished composites stay in the folders you choose.
The app keeps a small license and trial record on that PC (under a local settings folder). That record is for the license or trial only — not a cloud photo library.
This website
When you use the contact form, we receive what you type:
- Name
- Email address
- Studio or company name (if you add it)
- Topic and message
The form is delivered by Web3Forms, then emailed to us so we can reply about trials, licenses, or support. We use that information only to answer you and to issue a license when you buy.
We do not run advertising trackers on this site for retargeting. Your browser may still send normal technical details (such as IP address) to the web host when you load a page.
Payments
If you pay through a link we send (for example PayPal or a card payment page), that payment company processes the money. We receive confirmation that you paid and enough detail to issue your license key. We do not store full card numbers.
Children and school data
PortraitRow is sold to photography studios and operators — not to children. Student images and names you process with the app are your customer data. You remain responsible for how you store and share those files, the same as when you work only in Photoshop.
How long we keep contact messages
We keep contact emails as long as needed to support the purchase or question, then delete or archive them in the normal course of business email.
Your choices
Email us via the contact form to ask what we hold about you from the website, or to ask us to delete a contact message that is no longer needed. License keys already issued on your PCs are separate from website messages.
Changes
If this page changes in a meaningful way, we will update the date at the top.
This page explains our current practices in plain language. It is not a substitute for advice from a lawyer in your country.